Re: USAA denies certain services post bankruptcy

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Posted by: Bernadette on 05/22/07:

In Reply to: USAA denies certain services post bankruptcy posted by: Rose T. on October 20, 2006 at 10:04:04:

: my bankruptcy was finalized a few months ago. USAA is my bank, and I had a CC with them (that was included in the bk).

: suddenly, I am being denied access to all online banking, they state b/c they took a hard loss and were just notified of the finalization of the bk.

: now, to check my accounts, I must call and speak with a teller, and cannot use the automated phone banking either.

: it just became more difficult to bank with them, as they are in San Antonio (and most members are not in San Antonio).

: while I understand USAA's taking a loss, and reacting, I don't understand why I am still allowed to be a "member", or what limiting my access to my accounts accomplishes? I have my auto-insurance through USAA as well (and of course, my paycheck is auto-deposited into my account, etc.).

: anyone have experience with USAA or understand the reason for denying use of certain services? Rose T.


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